We will consider price matching to other reputable vendors solely at our own discretion – it only applies to Factory grade tubes, not on Grant Fidelity (GF) grade A tubes.
You may forward the live ‘for sale’ link of the vendor’s listing to us through the ‘contact us’ form.
Instructions and procedures:
1. Copy and paste the live link into the message (the link must be live – it cannot be a ‘completed listing’ from eBay from the past)
2. Use “subject: vacuum tubes price matching” in your message
3. Send by email only – we do not accept phone-in price matching request.
Terms and conditions:
1. Price matching is for same quality grade tubes only.
2. Price matching will match the warranty and return policy of the ‘other seller’ on delivered price. Our website price includes free shipping worldwide so be sure to compare price with shipping included, not net price of the product.
3. Price matching will revoke your privilege of other concurrent promotional offers from us on the same item.
4. Price matching is solely at our discretion. It’s not an obligation from us. If we don’t reply your request in 2 business days, it means we have politely declined the request.
5. If price matching is approved, please save your matching listing as your warranty reference. When you require warranty service, you must present a complete copy of the ‘other seller’s’ warranty and return policy for the listing you provided. If you cannot present such information, our regular warranty term will apply.
6. For scenarios not covered by this list, please contact us for clarification.
Thank you for your understanding.
